Refund and Returns Policy


Refunds and Returns Policy for Express Web Studios expresswebstudios.com

Effective Date: March 6, 2024

  1. Overview At Express Web Studios, we strive to provide high-quality digital products and excellent customer service. However, we understand that there may be instances where you need to request a refund or return. This policy outlines the process, conditions, and timeframes for refunds and returns of our digital products.
  2. Eligibility You may be eligible for a refund or return if:
  • You have purchased a digital product directly from expresswebstudios.com.
  • You have encountered a technical issue or problem with the product that prevents its proper use.
  • You request a refund or return within 30 days from the date of purchase.
  1. Refund Process To request a refund, please follow these steps:
  • Contact our customer support team at expresswebstudios@gmail.com and provide your order details, including the order number and the reason for the refund request.
  • Our team will review your request and may require additional information or documentation to process the refund.
  • If your request is approved, we will issue a refund to the original payment method used for the purchase within 10 business days.
  1. Return Process As our products are digital, there is no physical return required. However, if you encounter any issues with accessing or using the product, please contact our customer support team for assistance.
  2. Fees and Costs There are no additional fees or costs associated with processing refunds or returns of our digital products.
  3. Product Requirements To be eligible for a refund or return, the following conditions must be met:
  • The request must be made within 30 days from the date of purchase.
  • The product must not have been substantially modified or altered by the customer.
  • The issue must be related to the functionality or performance of the product.
  1. Contact Us If you have any questions, concerns, or need assistance with a refund or return, please contact our customer support team at: Email: expresswebstudios@gmail.com Address: 1218 S Midvale Blvd, Apt. B, Madison, Wisconsin 53711
  2. Changes to Policy We reserve the right to modify or update this refunds and returns policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Express Web Studios